Terms of use

We are Heartier Limited, a company registered in England and Wales with company registration number 08905437. We operate the websites www.heartier.com, (with redirects from www.heartier.co.ukwww.marketporter.comwww.marketporter.co.ukwww.meatporter.co.uk and www.meatporter.com) ("Website"). Our principal place of business is at G2, Battersea Studios 1, 80 Silverthorne Rd, London, SW8 3HE and our VAT number is 183510714.

These terms of use ("Terms of Use") set out the legal terms and conditions on which we allow you to access our Website (whether as a registered user or as a guest). By accessing, browsing or otherwise using our Website, you accept these Terms of Use in full. If you do not accept these Terms of Use in full, you are not permitted to access or use the Website and you should leave the Website immediately.


    1. When certain words and phrases are used in these Terms of Use, they have specific meanings (these are known as “defined terms”). You can identify these defined terms because they start with capital letters (even if they are not at the start of a sentence). Where a defined term is used, it has the meaning given to it in the section of these Terms of Use where it was defined (you can find these meanings by looking at the sentence where the defined term is included in brackets and speech marks).
    2. When we refer to "we", "us" or "our", we mean Heartier Limited. When we refer to "you" or "your" we mean you, the person accessing or using our Website. 

    1. Our Website is made available free of charge (with the exception of purchases of Heartier products – please see section 3 below). We do not guarantee that our Website, or any content on it, will always be available or be uninterrupted. Access to our Website is permitted on a temporary basis. We may suspend, withdraw, discontinue or change all or any part of our Website without notice. We will not be liable to you if for any reason our Website is unavailable at any time or for any period. We may update the Website and/or change the content on it at any time.
    2. You are responsible for making all arrangements necessary for you to have access to our Website. You are also responsible for ensuring that all persons who access our Website through your internet connection are aware of these Terms of Use and that they comply with them.
    3. We do not guarantee that the Website, or any content on it, will be free from errors or omissions. We try to ensure that only accurate and up-to-date information is included on the Website; however we make no representations, warranties or guarantees, whether express or implied, concerning such information.
    4. The Website and the content on it are provided for general information purposes only. They are not intended to amount to advice on which you should rely.

    1. If you use the Website to buy Heartier products from us, our Terms and Conditions of Sale will apply to your purchase. Please take the time to read our Terms and Conditions of Sale as they include important information and terms. If you do not accept our Terms and Conditions of Sale, you are not permitted to buy Heartier products from us through the Website.

    1. If you resister with us, you will be asked to provide an account user name and password as part of our security procedures. You must treat such information as confidential and you must not disclose it to any third party.
    2. We have the right to disable any account user names and/or passwords, at any time, if in our reasonable opinion you have failed to comply with any of the provisions of these Terms of Use.

    1. We are the owner or licensee of all intellectual property rights in the Website and its content, the Heartier name and mark and Heartier's product names, images and packaging. Those works are protected by copyright laws and treaties around the world. All such rights are reserved.
    2. You are not granted any right to use, and may not use, any of our intellectual property rights other than as set out in these Terms of Use. You must not use our Website (or any part of it or its content) for commercial purposes; however, you may download material from the Website solely for non-commercial, personal use by you.
    3. No part of the Website, including, without limitation, the text, designs, graphics, photographs and images contained in it, may be copied, reproduced, republished, uploaded, re-posted, modified, transmitted or distributed or otherwise used in any way for any non-personal, public or commercial purpose without our prior written consent.
    4. You must not misuse our Website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our Website, the server on which our Website is stored or any server, computer or database connected to our Website. You must not attack our Website via a denial-of-service attack or a distributed denial-of service attack. By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our Website will cease immediately.

    1. We may from time to time provide interactive services on the Website, including message boards and chat rooms. We will do our best to assess any possible risks for users of the Website from third parties when they use any interactive service provided on the Website, however, we are under no obligation to oversee, monitor or moderate any interactive service we provide on our Website, and we expressly exclude our liability for any loss or damage arising from the use of any interactive service by any user in contravention of our content standards.
    2. Where we provide features on the Websites that allow you to upload content and to make contact with other users of the Website, you must comply with the content standards set out below ("Acceptable Use Standards").
    3. We do not monitor, moderate or edit material before it is placed on the Website. We are entitled to withdraw any material at any time in our absolute discretion. If you see anything on our Website which appears to be contrary to these Terms of Use, then please inform us using the details on the Contact Us page of the Website.
    4. Acceptable Use Standards: Any and all content or material which you contribute to the Website: (i) must be true, accurate and comply with applicable law in the UK and in any country from which it is posted; and (ii) must not: contain any material which is defamatory or which is obscene, offensive, hateful or inflammatory; promote discrimination or violence; infringe any intellectual property or other rights (including privacy rights); promote any illegal activity; be threatening or abusive; be likely to harass, upset, embarrass, alarm or annoy; be used to impersonate any person, or to misrepresent your identity; or give the impression that it emanates from us.
    5. You promise that any contribution you make complies with the Acceptable Use Standards, and you understand that you will be responsible for any loss or damage we suffer as a result of you breaking this promise.
    6. Any content you upload to the Website will be considered non-confidential and non-proprietary, and we have the right to use, copy, distribute and disclose it to third parties for any purpose. We also have the right to disclose your identity to any third party who is claiming that any content posted or uploaded by you to the Website constitutes a violation of their intellectual property rights, or of their right to privacy.
    7. We will not be responsible, or liable to any third party, for the content or accuracy of any content contributed by you or any other user of our Website.
    8. We have the right to remove any contribution you make on the Website if, in our opinion, your contribution does not comply with the Acceptable Use Standards.
    9. The views expressed by other users on our Website do not represent our views or values.

    1. Nothing in these Terms of Use excludes or limits our liability for:
      1. death or personal injury caused by our negligence;
      2. fraud or fraudulent misrepresentation; and
      3. any matter in respect of which it would be unlawful for us to exclude or restrict our liability.
    2. The Website is made available "as is" and, to the maximum extent permitted by law, we exclude all conditions, warranties, representations or other terms which may apply to our Website or any content on it, whether express or implied.
    3. We will not be liable to any user for any loss or damage, whether in contract, tort (including negligence), breach of statutory duty, or otherwise, even if foreseeable, arising under or in connection with:
      1. use of, or inability to use, our Website; or 
      2. use of or reliance on any content displayed on our Website.
    4. Please note that we only provide our Website for domestic and private use. You agree not to use our Website for any commercial or business purposes, and we have no liability to you for any loss of profit, loss of business, business interruption, or loss of business opportunity.
    5. We will not be liable for any loss or damage caused by a virus, distributed denial-of-service attack, or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Website or to your downloading of any content on it, or on any Website linked to it.
    6. We do not guarantee that our Website will be secure or free from bugs or viruses. You are responsible for configuring your information technology, computer programmes and platform in order to access our Website and we recommend that you use your own virus protection software.
    7. We assume no responsibility for the content of Websites linked on our Website. Such links should not be interpreted as endorsement by us of those linked Websites. We will not be liable for any loss or damage that may arise from your use of them.
    8. Different limitations and exclusions of liability will apply to liability arising as a result of the sale of any Heartier products by us to you. These are set out in our Terms and Conditions of Sale. 

    1. We only use your personal information in accordance our Privacy Policy. Please take the time to read our Privacy Policy as it includes important information and terms which apply to you.

    1. These Terms of Use are governed by English law. You and we both agree that the courts of England and Wales will have exclusive jurisdiction of any disputes. If you are a resident of Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident of Scotland, you may also bring proceedings in Scotland.

    1. If you have any questions about the Website or these Terms of Use, please contact us using the details on the Contact Us page of our Website and we will be happy to assist you.

Thank you for visiting our Website.

Terms of Use last updated 22 May 2017